Privacy Policy

The following privacy policy explains the information and data collected from you and used by Cosmos, (also referred to as ‘we’, ‘us’, ‘our’) when you access the Cosmos application, the information provided, and the content (as a Visitor) or avail yourself of the services offered through the application (as a Member).

 

Definitions

Company (also referred to as ‘Cosmos’, ‘us’, ‘we’, ‘our’) in this policy statement refers to Cosmos, _____

 

User (also referred to as ‘You’) refers to the individual accessing the application or using our service.

 

Account refers to the unique user account created for you to access our site or use our service offerings.

 

Device refers to a cellphone, tablet, or any gadget that the user can access his or her account.

 

Personal data is the name, email address, and other data relating to an individual.

 

1. Accepting the Privacy policy

Your access to and use of the Cosmos Application is governed by the privacy policy in effect at the time of your usage. By accepting our Terms and Conditions, you consent to the collection, usage, and disclosure of your data and information subject to the terms in this privacy policy statement.

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2. Changes to the Privacy Policy

Cosmos reserves the right to make changes to this privacy policy statement from time to time. For instance, when we add a new user feature that may demand data, we might make a change in order to comply with technology or other needs.

 

We will revise the date mentioned at the top of this document whenever we make such changes, and you may refer to the same for updates. It is the responsibility of the user to review the policy periodically and check for updates.

 

Your continued usage of the application constitutes your acceptance to the revised policy by default. If you do not agree to the revisions, kindly refrain from using the service.

 

3. Third-Party site

Some services offered in this application may contain links to other websites or third-party applications. It is the responsibility of the user to review the privacy policy of such websites before sharing data and personal information with them. Cosmos has no control over the information collected and assumes no responsibility for the practices followed by third-party websites or applications.

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4. Types of data collected

 

Personal data

Users shall be asked to provide personal data like name, email address, contact number, date of birth, gender, billing address, credit card details, and other billing information. This information is solely collected and used to improve the value of our offerings and deliver a customized experience to the user. We do not disclose, sell, or license your personal data to any third party.

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We do not collect any data from third-party vendors or social networks. However, we collect, store, and process the data that you provide at the time of signing up to use our services. We use personal information like name, date of birth, country, and gender to identify the person and other information like contact number and email address to collect feedback and update you with information about our services.

Personal information we collect

• Your first name and last name

• Email address

• Contact number

• Date of birth

• Gender

• Country, location

• Marital Status

• Profession

• Language

 

Log data

Our servers automatically record log data including Internat Protocol (IP), address, phone or gadget model, language settings, access time and date, etc. When you access the service, your device or gadget automatically records and sends the IP address, browser type, language, phone model, access time and dates, the operating system of the mobile, the internet browser you use on your phone, and other diagnostic data when you access the application or avail of the services that are offered through the application. We use this information and data to analyze the use of the service to increase the functionality and customize it to the user’s needs. We do not treat this as personal information but we may analyze and evaluate such information to improve the quality of our offerings.

Log data we collect

• Internet Protocol (IP) address

• Operating System of the mobile

• Browser type on your mobile

• Language

• Phone model

• Access time and date

• Diagnostic data

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Financial data

We collect financial data relating to the type of payment including credit card number, card type, expiration date, etc when you make a purchase, return, exchange, or place a request for a refund. Financial information is stored by our payment gateway, and we encourage you to review their privacy policy before submitting the data.

 

5. How do we use your personal information?

Your personal data and log data may be used for the following purposes.

• To deliver our service- create your personal profile on the application, improve our service or promote our offerings, and customize the service offerings.

• To manage the activities on your account - Some of our services are available only for registered users. With the personal information that you provide, we help you access various functionalities as you create and manage your personal profile.

• To offer targeted services, news, and promotional deals about the services we offer, particularly those you have already availed or enquired about.

• To analyze sales reports, monitor usage, and push notifications about offers, coupons, and other information regarding our services.

• To manage purchases, payments, invoices, process refunds, payments, and other transactions, and prevent fraudulent activities and illegal usage of our services

• To contact you by email, calls, SMS, or other means of communication relating to the functionalities of our services or products. To push updates, respond to queries, and request feedback.

 

6. Who has access to your data?

a.Within our organization.

Our marketing, administration, events, customer support, and certain other staff members may require access to your data solely to deliver services and products, contact you, respond to your inquiries and queries, and process requests for refund.

   

b.Outside the organization.

We may share your information with third-party service providers. We hire third-party service providers for marketing, payment processing, data hosting, ad campaign management, and so on. The confidentiality of this data is subject to legal and regulatory norms including the GDPR and other data privacy agreements. If your actions violate our terms and conditions, we may disclose the information to protect your rights, to prevent abuse or fraudulent activities, if any.

 

7. International Transfer

The personal data and information that you provide may be transferred or maintained on computers and servers that are sometimes located out of your state or country that is governed by different privacy laws. You consent to our terms and conditions and your submission means your agreement to such a transfer.

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8. Opt out of the use of your information

You may also opt out of the use of your information or from receiving our emails anytime by doing the following.

 

• Sending an email to admin@cosmos.com.

• Disclosing the information at the time of sign-up and registration.

• Contact information provided by the user.

• Updating your preferences in the account settings.

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You may also contact us for

• Correct, update, or review your personal information

• Deactivate your account

• Discontinue your services

• Request Cosmos to not disclose your data to third parties.

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9. Contact

If you have any further questions about our privacy policy, please write to us at admin@infinitecosmos.org